Refund Policy

1. Introduction

Welcome to the 8 Week Vetting Program ("we," "us," or "our"). This Refund Policy outlines our refund eligibility, process, and terms to ensure transparency and compliance with applicable laws in North America (including the United States, Canada), the United Kingdom, and payment processor guidelines (e.g., Visa, Mastercard). All refunds are processed in accordance with our 60-day money-back guarantee, subject to the conditions below.

2. Refund Eligibility

We offer a 60-day no-questions-asked money-back guarantee for the 8 Week Vetting Program. You are eligible for a full refund if:

• You request it within 60 days of purchase date.
• The request is submitted via email to [email protected] with proof of purchase (e.g., receipt number).
• You have made a reasonable attempt to use the program, such as completing at least one module or contacting support for assistance, demonstrating good faith effort.

This guarantee applies to the program's base price ($47) but does not include any upsell items (e.g., 1-on-1 calls) unless specified. Downloading the program constitutes acceptance, and refunds may be denied if it is used beyond a trial basis without engagement. We reserve the right to refuse refunds for abusive requests or violations of our Terms of Service.

3. Refund Process

To request a refund:

1. Email [email protected] with your order details, reason (optional), and evidence of attempt (e.g., module completion screenshot).
2. We will review your request within 7 business days (typically faster) and may request additional information to assess good faith use.
3. Refunds will be issued to your original payment method within 14-30 days, depending on your payment processor, provided eligibility is confirmed.

We retain records of all refund requests and decisions for 7 years to support dispute resolution.

4. Exceptions

Refunds may not be available if:

• The request is made after 60 days.
• You violate our Terms of Service (e.g., sharing the program).
• You have not made a reasonable attempt to use the program, as determined by our review.
• Payment processor rules (e.g., Visa chargeback limits) prohibit it.

For digital products, refunds are discretionary under UK Consumer Rights Act 2015 if the content has been downloaded and used without good faith effort, but we extend our guarantee beyond this to build trust.

5. Chargeback Policy

We discourage chargebacks, as they incur fees and may result in account suspension. Please contact us first for a resolution, as we aim to process valid refunds promptly to avoid disputes. Chargebacks initiated without prior contact or after a denied refund may incur a $10 administrative fee to cover processing costs, as permitted by payment processor rules. We will contest chargebacks with evidence of policy adherence and user agreement, retaining the right to terminate access.

6. Compliance

This policy complies with:

• FTC Guidelines (U.S.): Clear refund terms and no deceptive practices.
• CCPA (California): Transparency in financial transactions tied to data use.
• Consumer Protection Acts (Canada/UK): Fair refund processes and consumer rights, with discretion for digital use.
• Visa/Mastercard Rules: Timely refunds and chargeback contestability.

We retain records of all purchases and refunds for 7 years to comply with tax and consumer laws.

7. Changes to This Policy

We may update this Refund Policy periodically. Changes will be posted here with the updated date and version number. We will notify you via email if significant changes affect your rights. Your continued use after changes constitutes acceptance.

8. Contact Us

For refund concerns, contact us at:

Email: [email protected]
Address: 123 Dating Lane, Confidence City, USA