Refund Policy
Last Updated: September 9, 2025
- This Refund Policy applies to all services provided by Ad Monies Ltd., operating through 8weekvetting.com, located at 6D - 7398 Yonge St PMB 708, Thornhill, ON, Canada.
- By purchasing our services, including the 8 Week Vetting Program, 1-on-1 Coaching Call, or Monthly Mentor Coaching Subscription, you agree to the terms outlined below.
- For details on how we collect, use, and protect your personal data (e.g., payment information via Stripe or scheduling data via Calendly), please see our Privacy Policy.
1. General Refund Policy
- Ad Monies Ltd. offers distinct refund terms for each service, reflecting their nature and delivery method.
- The 8 Week Vetting Program includes a 60-day money-back guarantee.
- The 1-on-1 Coaching Call and Monthly Mentor Coaching Subscription are generally non-refunded due to their personalized nature, except where required by applicable consumer protection laws in your jurisdiction (e.g., Canada, United States, European Union, United Kingdom).
- Specific terms for each service are detailed below.
2. 8 Week Vetting Program
- The 8 Week Vetting Program, priced at $67 USD or as offered at purchase, is a digital product delivered via downloadable content (e.g., PDFs, bonus materials).
- We offer a 60-day no-questions-asked money-back guarantee with the following conditions:
- Eligibility:
- You must request a refund within 60 days of the purchase date.
- You must submit the request via email to [email protected] with proof of purchase (e.g., receipt number).
- You must have made a reasonable attempt to use the program, such as completing at least one module or contacting support for assistance, demonstrating good faith effort.
- Exclusions:
- The guarantee applies only to the program’s base price and does not include upsell items (e.g., 1-on-1 calls) unless specified.
- Refunds may be denied if you have used the program beyond a trial basis without engagement (e.g., downloading all content without completing modules).
- Refunds are not available if you violate our Terms of Service (e.g., sharing the program).
- Refunds are not available if the request is made after 60 days or if payment processor rules (e.g., Visa/Mastercard chargeback limits) prohibit it.
3. 1-on-1 Coaching Call
- The 1-on-1 Coaching Call package, priced at $297 USD or as offered at purchase, consists of two 30-minute calls (an introduction and objective call, and a reflection and action call), conducted via Google Meet (or other mutually agreed software).
- Non-Refundable: Once payment is processed via Stripe, the purchase is non-refunded due to the personalized nature of the service.
- Statutory Withdrawal Rights:
- In compliance with applicable consumer protection laws (e.g., EU’s Consumer Rights Directive 2011/83/EU, Canadian provincial laws, U.S. FTC guidelines), you may withdraw from the purchase within 14 days of payment (or other applicable statutory period) before the first call begins.
- To exercise this right, email [email protected] with written notice.
- If you provide express consent to begin the first call within the withdrawal period (e.g., by scheduling or attending via Calendly), you waive your right to a refund, and no refund will be provided.
- We will inform you of this waiver before starting any call.
- Cancellations and Missed Calls:
- If you fail to attend a scheduled call without providing at least 24 hours’ notice, the call is considered completed, and no rescheduling or refund will be offered.
- Upon payment, you will be redirected to Calendly to schedule your first call.
4. Monthly Mentor Coaching Subscription
- The Monthly Mentor Coaching Subscription, priced at $497 USD per month or as offered at purchase, provides up to 2 hours of coaching time per calendar month, conducted via Google Meet (or other mutually agreed software).
- Non-Refundable: Payments for the current month are non-refunded once processed, as you have prepaid for access to the service.
- First Month Commitment: The first month of the subscription is non-cancellable. Payments for the first month are final, and no refunds or cancellations are permitted during this period.
- Cancellation of Ongoing Subscription:
- After the first month, you may cancel the subscription at any time, effective at the end of the current billing cycle.
- No pro-rata refunds are provided for partial months.
- To cancel, use the cancellation link in your account portal, email [email protected], or follow instructions in your subscription confirmation.
- Cancellation is designed to be as easy as enrollment, in compliance with applicable consumer protection laws.
- Statutory Withdrawal Rights:
- You may withdraw from the subscription within 14 days of initial signup (or other applicable statutory period) before any coaching calls begin.
- Email [email protected] with written notice.
- If you provide express consent to begin coaching within the withdrawal period (e.g., by booking or attending a call via Calendly), your right to a refund may be limited or waived proportionally, with refunds only for unused portions if required by law.
- Forfeiture of Unused Time:
- The subscription includes up to 2 hours of coaching per calendar month.
- Unused time does not carry over to the next month and is forfeited at the end of each month.
- Scheduled calls that you miss or cancel with less than 24 hours’ notice count toward the 2-hour monthly allotment, as the Coach’s time is reserved.
- Scheduling: Upon payment, you will be redirected to Calendly to schedule your first call. Additional calls must be booked in advance, subject to the Coach’s availability.
5. Refund Process
- For 8 Week Vetting Program:
- Email [email protected] with your order details, reason (optional), and evidence of attempt (e.g., module completion screenshot).
- We will review your request within 7 business days and may request additional information to assess good faith use.
- Refunds will be issued to your original payment method within 14-30 days, depending on your payment processor, provided eligibility is confirmed.
- For 1-on-1 Coaching Call or Monthly Mentor Coaching Subscription:
- Email [email protected] with written notice for withdrawal requests within the statutory period (e.g., 14 days).
- Requests are reviewed within 7 business days.
- Approved refunds (where required by law) are issued to your original payment method within 14-30 days, subject to payment processor timelines.
- We retain records of all refund requests and decisions for 7 years to comply with tax and consumer protection laws.
6. Chargeback Policy
- We discourage chargebacks, as they incur fees and may result in account suspension.
- Please contact us at [email protected] for a resolution before initiating a chargeback.
- Chargebacks filed without prior contact or after a denied refund may incur a $10 USD administrative fee to cover processing costs, as permitted by payment processor rules.
- We reserve the right to contest chargebacks with evidence of policy adherence and user agreement, and may terminate access to services for abusive chargeback requests.
7. Legal Compliance
- Ad Monies Ltd. complies with applicable consumer protection laws in Canada, the United States, the European Union, and the United Kingdom, including refund and cancellation requirements.
- Nothing in this Refund Policy limits your statutory rights in your jurisdiction.
8. Changes to This Policy
- We may update this Refund Policy periodically.
- Changes will be posted on this page with the updated date.
- If changes materially affect your rights, we will notify you via email or website notice.
- Continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact Us
- For refund concerns, withdrawal requests, or cancellation requests, contact us at:
- Email: [email protected]
- Address: Ad Monies Ltd., 6D - 7398 Yonge St PMB 708, Thornhill, ON, Canada
- We aim to respond within 48 hours to address your concerns.
- For disputes, we encourage voluntary arbitration under Ontario’s Arbitration Act, 1991 or through a mutually agreed provider, with Ontario courts retaining jurisdiction. Details available upon request at [email protected].